Just the way internet should be. The router and shipping are free. Your monthly price doesn’t jump after the promo ends, and you’re never on a contract.
Everyone is on a month-to-month plan. You can cancel any time, with no penalty. We figure if you want to leave, holding you back wouldn’t change your mind anyway.
Up to 1.5 Gbps where it’s available, running on the same fibre networks the big providers use. Fast enough for the whole household, even when everyone’s online at once.
Reach us on live chat, WhatsApp, or email. You’ll talk to an actual person on our team, usually within 7 minutes. We don’t run a phone tree, and we don’t pass you around between departments before someone helps you.
Netcrawler is independently owned and built in Markham, Ontario. There’s no parent company calling the shots, and no PR team writing what you’re reading right now. We answer to our customers, and that’s about it.
We won PlanHub’s Best Onboarding award in 2025 and Best Customer Service in 2026. On Google, we hold a 4.6-star average across all our reviews.
Most Canadians stay with their old ISP because they’re worried switching will be a hassle. It won’t be. Here’s how it actually works:
Check your address, pick a plan. Done in under 5 minutes online.
Your router arrives in a few days, ready to plug in.
A technician isn’t required in most cases. Just plug it in and you’re online.
Once Netcrawler is up and running, drop your old provider. Keep both active until activation so there’s no internet gap.
★★★★★
“Moved from Teksavy to Netcrawler, saved $20 a month and my upload speed is 20 times faster which is amazing as I work with large files all day. Austin and Lee were very helpful with my transition and I look forward to continued high speed service.”
★★★★★
“I recently signed up for Netcrawler, as I was very unsatisfied with my service from Rogers and the cost of my monthly bills. I received my router in 2 days and with the support of Austin, I was able to quickly and easily set everything up.”
★★★★★
“Mark was great. Got my speed issue sorted out in chat. Great customer service and awesome pricing and speed!”
★★★★★
“These guys are awesome! We need more companies like this one. Excellent service, competitive prices, no hassles or stress.”
★★★★★
“MASSIVE customer support and availability! Austin is awesome, really cordial and informative, a gent. Such an incredible difference from the big telcos. Cheers Netcrawler!”
★★★★★
“Had internet via Netcrawler for about 7 months now, never any issue, support is very responsive and helpful. Today I had an issue with my internet that was easily handled over WhatsApp messages. Thanks to Luke for your help today.”
★★★★★
“Quick and breezy setup with the self installation kit. The parts were colour coded and the manual was easy to follow. I needed help with activating my modem and connected with Eren on WhatsApp, who was super friendly and helpful. Total setup took approximately 15 minutes and the connection looks great.”
★★★★★
“Anne and Levi were great in assisting restoring our Internet connection. Patient, professional and proficient. The best 3Ps in service!”
Two quick questions and we'll suggest the right fit. No commitments — switch any time.
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100 Mbps download · upload 100 Mbps
$43.95 /month
Find out what’s available at your address. Takes 30 seconds, and there’s nothing to sign.