No contractEquipment includedUnlimited dataSelf-install in most homes
$43.95Plans start here / month
<7 minAverage support reply
0Contracts, ever
5 minTypical self-install
Internet in Richmond Hill
Reliable home internet for a family-first town.
Richmond Hill is a town of households, spread along the Yonge corridor, up into Oak Ridges, around the Mill Pond. Those homes lean on the internet hard: homework, work from home, a TV running most evenings. Netcrawler delivers a strong line over the cable network already serving the area.
What you won’t get is the usual telco routine: the contract, the promo that expires into silence, the yearly call to ask for a fair price again.
The complaint we hear most is being locked into a contract while the rate quietly climbs. We don’t do contracts, so if a rate stops working for you, you just leave. Add unlimited data for a house full of devices and the math gets easy.
Clear
No contracts, full stop
Everyone is month to month. Leave when you need to, without a term contract hanging over the decision.
Price
No hidden rental fee
The modem and Wi-Fi router rental are included with the plans shown here, along with unlimited data.
Speed
Enough speed for real homes
Pick from practical tiers for video calls, streaming, gaming, downloads and households with a lot of devices.
Support
A human, usually fast
Live chat, WhatsApp or email support from the Netcrawler team, without the phone-tree theatre.
Canadian
Independent and Canadian
Netcrawler is an independent ISP based in Markham, Ontario. No giant telco parent behind the curtain.
Setup
Equipment included, simple setup
The equipment ships with your plan and arrives ready for self-install in most homes where service is available.
Switching is easy
From Richmond Hill to up-and-running in a few days.
A house near Mill Pond or a place up in Oak Ridges, getting set up takes a few days with no gap.
1
Check your address
Punch in your address and see what's available where you live. Two minutes, nothing to sign.
2
Equipment arrives ready
Your modem and router arrive in a few days, pre-configured and ready to plug in.
3
Plug it in yourself
No tech visit in most cases. Connect a couple of cables, wait for the lights, done.
4
Drop your old ISP
Keep both running until you're live, then cancel the old one so there's never a gap.
Plans & pricing
Pick a speed that fits the house.
Every plan is unlimited, month-to-month, and ships with the gear included. Prices shown are the new-customer rate in Richmond Hill; final pricing depends on what’s available at your address.
Reviews, awards and support people mention by name.
4.6★Google reviews
95%Positive on Reddit
2×PlanHub award winner
91%Would recommend us
PlanHub named us Best Onboarding in 2025 and Best Customer Service in 2026. The rest is everyday Richmond Hill customers leaving honest reviews, and we read every one.
Richmond Hill questions
Straight answers, Richmond Hill edition.
Is Netcrawler available in Richmond Hill?
Most of Richmond Hill sits inside the cable network we use, from the Yonge corridor up to Oak Ridges. The address checker confirms your street in about thirty seconds.
How much is internet in Richmond Hill?
Plans start at $43.95/month for 100/100 Mbps, with the modem, router and unlimited data included. That’s a 12-month promo rate, with no contract.
We're a busy family. What plan fits?
A full household with homework, work calls and streaming usually lands on 500 Mbps. There’s 1.5 Gbps for extra room and 100 Mbps for lighter use.
Do I need an installer?
In most Richmond Hill homes, no. The house is already wired for cable, so you connect the modem and you’re online within minutes.
Can I cancel if I move or change my mind?
Yes. It’s month to month with no early-termination fee. If you move within the area, we can transfer your service instead.
Ready for internet in Richmond Hill that just works?
Check your Richmond Hill address and skip the yearly rate negotiation for good.
