No contractEquipment includedUnlimited dataSelf-install in most homes
$43.95Plans start here / month
<7 minAverage support reply
0Contracts, ever
5 minTypical self-install
Internet in Thunder Bay
Internet for the hub of the northwest.
Thunder Bay stands on its own out on Lake Superior: the meeting of old Port Arthur and Fort William, home to Lakehead University and a port that serves a huge stretch of the country. Out here, options can be thin, so the home internet needs to be dependable and the company behind it needs to answer. Netcrawler runs on the cable network serving the city.
No contract, unlimited data, modem and router included. A clear promo rate, no hidden fees, and a real person on chat or WhatsApp when you need one. Distance doesn’t change that.
Near LakeheadPort ArthurFort WilliamWaterfront / MarinaWestfortCurrent RiverCounty ParkNorthwood
This far from the next big market, two things count: reliability and support you can reach. We deliver both: dependable cable speeds, unlimited data, and a team that replies fast wherever you are. The fair promo rate and no-contract terms are why people feel fine leaving the big providers.
Clear
No contracts, full stop
Everyone is month to month. Leave when you need to, without a term contract hanging over the decision.
Price
No hidden rental fee
The modem and Wi-Fi router rental are included with the plans shown here, along with unlimited data.
Speed
Enough speed for real homes
Pick from practical tiers for video calls, streaming, gaming, downloads and households with a lot of devices.
Support
A human, usually fast
Live chat, WhatsApp or email support from the Netcrawler team, without the phone-tree theatre.
Canadian
Independent and Canadian
Netcrawler is an independent ISP based in Markham, Ontario. No giant telco parent behind the curtain.
Setup
Equipment included, simple setup
The equipment ships with your plan and arrives ready for self-install in most homes where service is available.
Switching is easy
From Thunder Bay to up-and-running in a few days.
A house near Lakehead or a place out in Westfort, switching is a few-day job with no gap.
1
Check your address
Punch in your address and see what's available where you live. Two minutes, nothing to sign.
2
Equipment arrives ready
Your modem and router arrive in a few days, pre-configured and ready to plug in.
3
Plug it in yourself
No tech visit in most cases. Connect a couple of cables, wait for the lights, done.
4
Drop your old ISP
Keep both running until you're live, then cancel the old one so there's never a gap.
Plans & pricing
Pick a speed that fits the house.
Every plan is unlimited, month-to-month, and ships with the gear included. Prices shown are the new-customer rate in Thunder Bay; final pricing depends on what’s available at your address.
Reviews, awards and support people mention by name.
4.6★Google reviews
95%Positive on Reddit
2×PlanHub award winner
91%Would recommend us
PlanHub named us Best Onboarding in 2025 and Best Customer Service in 2026. The rest is everyday Thunder Bay customers leaving honest reviews, and we read every one.
Thunder Bay questions
Straight answers, Thunder Bay edition.
Is Netcrawler available in Thunder Bay?
Parts of Thunder Bay sit inside the cable network we use, across both the Port Arthur and Fort William sides. Northwestern coverage depends on the exact address, so confirm yours in the availability checker.
How much is internet in Thunder Bay?
Plans start at $43.95/month for 100/100 Mbps with the modem, router and unlimited data included. That’s a 12-month promo rate, with no contract.
Is the support team reachable from up here?
Yes. Chat, WhatsApp and email are answered by real people wherever you are, usually within a few minutes during support hours.
Is the data unlimited?
Yes. No caps, no overage fees, which makes a difference when streaming is a main source of winter entertainment.
Do I need a technician?
In most homes already wired for cable, no. You self-install in a few minutes. If anything’s unusual, our team helps you through it.
Ready for internet in Thunder Bay that just works?
Check your Thunder Bay address and find out if Netcrawler reaches your street.
