No contractEquipment includedUnlimited dataSelf-install in most homes
$43.95Plans start here / month
<7 minAverage support reply
0Contracts, ever
5 minTypical self-install
Internet in Waterloo
Internet for two universities and a lot of moving boxes.
Waterloo runs on an academic calendar. Between UW, Laurier and a co-op system that has students bouncing between terms and cities, half the town seems to move every four months. A long internet contract makes no sense. Netcrawler is month to month by design and runs on the cable network already serving the city.
It’s all unlimited and the gear is free, so it’s easy to split with roommates and easy to hand off when a lease ends. Families in the quieter neighbourhoods get the same fair promo rate.
Near UW & LaurierUptown WaterlooBeechwoodLakeshoreEastbridgeColumbia ForestLaurelwoodWestvale
For students it’s the freedom: sign up for the term, cancel when you move for co-op, no penalty, easy to share four ways. For families it’s the clear promo rate and unlimited data. The no-contract terms and quick human support fit a town that lives online.
Clear
No contracts, full stop
Everyone is month to month. Leave when you need to, without a term contract hanging over the decision.
Price
No hidden rental fee
The modem and Wi-Fi router rental are included with the plans shown here, along with unlimited data.
Speed
Enough speed for real homes
Pick from practical tiers for video calls, streaming, gaming, downloads and households with a lot of devices.
Support
A human, usually fast
Live chat, WhatsApp or email support from the Netcrawler team, without the phone-tree theatre.
Canadian
Independent and Canadian
Netcrawler is an independent ISP based in Markham, Ontario. No giant telco parent behind the curtain.
Setup
Equipment included, simple setup
The equipment ships with your plan and arrives ready for self-install in most homes where service is available.
Switching is easy
From Waterloo to up-and-running in a few days.
A co-op term sublet or a long-term family home, getting online is fast and the exit is just as clean.
1
Check your address
Punch in your address and see what's available where you live. Two minutes, nothing to sign.
2
Equipment arrives ready
Your modem and router arrive in a few days, pre-configured and ready to plug in.
3
Plug it in yourself
No tech visit in most cases. Connect a couple of cables, wait for the lights, done.
4
Drop your old ISP
Keep both running until you're live, then cancel the old one so there's never a gap.
Plans & pricing
Pick a speed that fits the house.
Every plan is unlimited, month-to-month, and ships with the gear included. Prices shown are the new-customer rate in Waterloo; final pricing depends on what’s available at your address.
Reviews, awards and support people mention by name.
4.6★Google reviews
95%Positive on Reddit
2×PlanHub award winner
91%Would recommend us
PlanHub named Netcrawler Best Onboarding in 2025 and Best Customer Service in 2026. The rest comes from customers who wanted internet to feel a little less like dealing with a utility.
Waterloo questions
Straight answers, Waterloo edition.
Is Netcrawler good for students in Waterloo?
Very. Month to month with no contract means you sign up for the term and cancel when you move for co-op, no penalty. Unlimited data makes it easy to split with roommates.
Is Netcrawler available across Waterloo?
Most of the city sits inside the cable network we use, from the university area to Uptown and the surrounding neighbourhoods. The address checker confirms your street.
How much does it cost?
From $43.95/month for 100/100 Mbps with the modem, router and unlimited data included. That’s a 12-month promo rate, with no contract.
Can I cancel mid-year when I leave for a placement?
Yes. There’s no contract and no early-termination fee, so you cancel whenever your term or lease ends.
Do I need an installer?
In most Waterloo homes and student houses, no. You self-install in a few minutes once your address checks out.
Ready for internet in Waterloo that just works?
Check your Waterloo address and get internet that fits how this town moves.
