Home internet · Waterloo Region · Southwestern Ontario

Kitchener home internet for a tech town that gets it.

Fast unlimited home internet downtown near the Tannery, out in Forest Heights, or along the ION line. No contract, gear included.

No contractEquipment includedUnlimited dataSelf-install in most homes
$43.95Plans start here / month
<7 minAverage support reply
0Contracts, ever
5 minTypical self-install
Internet in Kitchener

Internet that matches a city built around tech.

Kitchener knows good internet when it sees it: a serious startup scene around the Tannery and Communitech, plenty of remote workers, and the ION light rail tying it together. People here notice a slow connection and they notice pricing games. Netcrawler runs on the cable network already serving the city.

No contract, unlimited data, modem and router included, and the entry plan is symmetrical (100/100), which the developers and remote workers here care about. Setup is a quick self-install.

Downtown / the TanneryForest HeightsStanley ParkDoonHuron ParkVictoria Park areaCountry HillsBridgeport

Coverage runs street by street. The fastest way to know what you can get is to check your Kitchener address.

Why Kitchener switches

Why Kitchener leaves the big telcos.

In a town full of tech workers, the symmetrical 100/100 entry plan and the no-nonsense terms both land. Add month-to-month terms, handy in a city of contract workers and movers, and support that answers fast. There’s no contract holding you to anything, which the big providers can’t seem to manage.

Clear

No contracts, full stop

Everyone is month to month. Leave when you need to, without a term contract hanging over the decision.

Price

No hidden rental fee

The modem and Wi-Fi router rental are included with the plans shown here, along with unlimited data.

Speed

Enough speed for real homes

Pick from practical tiers for video calls, streaming, gaming, downloads and households with a lot of devices.

Support

A human, usually fast

Live chat, WhatsApp or email support from the Netcrawler team, without the phone-tree theatre.

Canadian

Independent and Canadian

Netcrawler is an independent ISP based in Markham, Ontario. No giant telco parent behind the curtain.

Setup

Equipment included, simple setup

The equipment ships with your plan and arrives ready for self-install in most homes where service is available.

Switching is easy

From Kitchener to up-and-running in a few days.

A founder's home office or a family place in Doon, switching is a few-day, no-tech-visit affair.

1

Check your address

Punch in your address and see what's available where you live. Two minutes, nothing to sign.

2

Equipment arrives ready

Your modem and router arrive in a few days, pre-configured and ready to plug in.

3

Plug it in yourself

No tech visit in most cases. Connect a couple of cables, wait for the lights, done.

4

Drop your old ISP

Keep both running until you're live, then cancel the old one so there's never a gap.

Plans & pricing

Pick a speed that fits the house.

Every plan is unlimited, month-to-month, and ships with the gear included. Prices shown are the new-customer rate in Kitchener; final pricing depends on what’s available at your address.

Unlimited 100
100 Mbps
100 Mbps upload
Remote work · streaming · gaming
$43.95/mo
Reg. $52.95 · 12-mo promo
Check availability
Unlimited 500
500 Mbps
200 Mbps upload
Households of 4+ · creators
$68.95/mo
Reg. $82.95 · 12-mo promo
Check availability
Unlimited 1000
1 Gbps
200 Mbps upload
Power users · gaming · 4K
$74.95/mo
Reg. $87.95 · 12-mo promo
Check availability
Unlimited 1500
1.5 Gbps
200 Mbps upload
Smart homes · heavy streamers
$81.95/mo
Reg. $96.95 · 12-mo promo
Check availability
Not just us saying it

Reviews, awards and support people mention by name.

4.6★Google reviews
95%Positive on Reddit
PlanHub award winner
91%Would recommend us

PlanHub named Netcrawler Best Onboarding in 2025 and Best Customer Service in 2026. The rest comes from customers who wanted internet to feel a little less like dealing with a utility.

Kitchener questions

Straight answers, Kitchener edition.

Is Netcrawler available in Kitchener?
Most of Kitchener sits inside the cable network we use, from downtown out to Forest Heights and Doon. Run your address through the checker to confirm.
Are the speeds symmetrical?
The 100 Mbps plan is fully symmetrical (100/100). The faster cable tiers run up to 1.5 Gbps down with 200 Mbps up, still plenty for pushing code, calls, and big files.
How much is internet in Kitchener?
From $43.95/month for 100/100 Mbps with the gear and unlimited data included. That’s a 12-month promo rate, with no contract.
I'm a contract worker who moves often. Does month to month help?
It’s built for that. No contract means you cancel or transfer whenever a gig or lease changes, with no penalty.
Do I need a technician?
In most Kitchener homes, no. The place is wired for cable, so you connect the modem yourself and you’re online in minutes.

Ready for internet in Kitchener that just works?

Check your Kitchener address and get a connection that keeps up with the town.

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