No contractEquipment includedUnlimited dataSelf-install in most homes
$43.95Plans start here / month
<7 minAverage support reply
0Contracts, ever
5 minTypical self-install
Internet in Ottawa
Internet for a city that works from home half the week.
Ottawa is a government and tech town, so plenty of people are on video calls from a spare bedroom on Tuesday and back at the office Wednesday. Netcrawler runs on the established cable network across the capital, from Centretown out to Orléans, and gets you connected fast.
Because it’s month to month, you’re not married to us. Renters and students like that they can leave at the end of a term or a posting with no penalty.
Coverage runs street by street. The fastest way to know what you can get is to check your Ottawa address.
Why Ottawa switches
Why Ottawa households make the move.
A fair promo rate, no contract, and support staffed by real people during real hours. That last part helps when an outage hits the night before a deadline. For the Kanata tech crowd, the symmetrical 100/100 entry plan usually seals it.
Clear
No contracts, full stop
Everyone is month to month. Leave when you need to, without a term contract hanging over the decision.
Price
No hidden rental fee
The modem and Wi-Fi router rental are included with the plans shown here, along with unlimited data.
Speed
Enough speed for real homes
Pick from practical tiers for video calls, streaming, gaming, downloads and households with a lot of devices.
Support
A human, usually fast
Live chat, WhatsApp or email support from the Netcrawler team, without the phone-tree theatre.
Canadian
Independent and Canadian
Netcrawler is an independent ISP based in Markham, Ontario. No giant telco parent behind the curtain.
Setup
Equipment included, simple setup
The equipment ships with your plan and arrives ready for self-install in most homes where service is available.
Switching is easy
From Ottawa to up-and-running in a few days.
From a downtown apartment to a house in Stittsville, getting set up is a few-day job, not a project.
1
Check your address
Punch in your address and see what's available where you live. Two minutes, nothing to sign.
2
Equipment arrives ready
Your modem and router arrive in a few days, pre-configured and ready to plug in.
3
Plug it in yourself
No tech visit in most cases. Connect a couple of cables, wait for the lights, done.
4
Drop your old ISP
Keep both running until you're live, then cancel the old one so there's never a gap.
Plans & pricing
Pick a speed that fits the house.
Every plan is unlimited, month-to-month, and ships with the gear included. Prices shown are the new-customer rate in Ottawa; final pricing depends on what’s available at your address.
Reviews, awards and support people mention by name.
4.6★Google reviews
95%Positive on Reddit
2×PlanHub award winner
91%Would recommend us
PlanHub named Netcrawler Best Onboarding in 2025 and Best Customer Service in 2026. The rest comes from customers who wanted internet to feel a little less like dealing with a utility.
Ottawa questions
Straight answers, Ottawa edition.
Does Netcrawler cover Kanata, Barrhaven and Orléans?
Those suburbs sit inside the cable network we use, along with most of central Ottawa. Availability comes down to your exact address, so the address checker is the quickest way to be sure.
How much does internet cost in Ottawa?
Plans open at $43.95/month for symmetrical 100 Mbps with the modem, router and unlimited data included. That’s a 12-month promo rate, with no contract tying you to it.
I'm a uOttawa or Carleton student renting for the year. Is month to month a problem?
That’s exactly who it suits. Sign up for the school year, cancel when your lease ends, no early-termination fee.
Will it handle daily video calls?
Yes. The entry plan is symmetrical at 100/100, and the faster cable tiers carry 200 Mbps upload. Both are plenty for Teams and Zoom.
Can I keep my old provider until I switch?
Please do. Leave it on until Netcrawler is live, then cancel, so there’s never a day offline.
Ready for internet in Ottawa that just works?
Check your Ottawa address. Thirty seconds, no commitment.
